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Telemarketers - John C. Kirk

Dec. 4th, 2008

10:07 pm - Telemarketers

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I was woken up this morning by my mobile phone. I glanced at the caller ID, and since I was half-asleep I thought it was someone from work, but it was actually 01204 384100. When I answered, the caller introduced himself as Wayne (?) from Bolton, which is slightly odd: that's a city, not a company. He then asked whether I'd had any bank charges in the last six years. I was still pretty dozy at this point, so I wasn't quite sure whether this was a personal call or a work call; I asked him "Which account are you talking about?" and then he hung up.

I've done a bit of digging on the web, and found a few pages that mention this number:
http://www.phonespamfilter.co.uk/search.php/01204384100
http://whocalled.us/lookup/01204384100
http://whocallsme.com/Phone-Number.aspx/01204384100

Apparently the company is "Reclaim 2 Gain": they offer to help you reclaim bank charges in return for a fee. Some people have said that after giving the card number, the company pulled money out right away (between £40 and £100); I don't know the details, but that sounds pretty iffy. If you do want to reclaim bank charges, you don't need to go to a company like that anyway, because all the necessary info is available on websites.

I often get cold calls on my landline if I'm at home during the day, e.g. "You've won a free holiday!" or "Would you like to save money on your bills?", but it's unusual to get them on my mobile. So, this is just a quick public awareness post: if I get any calls like this, I'll just say "That's none of your business" and hang up.

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[User Picture]
From:totherme
Date:December 4th, 2008 11:00 pm (UTC)
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If you don't want phone spam, sign up to the government "don't spam these numbers" list here. Anyone who calls you after that, you just say "Have you heard of the telephone preference service?", and they get scared, say sorry, hang up, and never bother you again.
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[User Picture]
From:sammoore
Date:December 5th, 2008 09:12 am (UTC)
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Your experience of the list is different to mine when they say "This company isn't a member of that organisation"...

Presumably people must buy from cold calling otherwise people wouldn't do it. The mind boggles doesn't it.
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[User Picture]
From:susannahf
Date:December 5th, 2008 09:24 am (UTC)
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"It is a legal requirement for telemarketers not to call a TPS subscribed number after it has been registered for 28 days." - from the TPS website. This applies to calls from the UK or on behalf of a UK-based company.
They can call you if you have an existing relationship with the company (e.g. previous customer), at which point you can request to be removed from the list.

If you are on TPS and get calls, you can complain to the Information Commissioner.
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