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LUA part 4 (of 5): Changes in Windows Vista/7 - John C. Kirk — LiveJournal

Jan. 19th, 2010

03:39 am - LUA part 4 (of 5): Changes in Windows Vista/7

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From:susannahf
Date:January 19th, 2010 07:29 pm (UTC)
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User education is IMO much more important and effective than putting up security barriers, especially ones that said user can take down when they like.

YES. This is *exactly* exactly my point. Having set up my parents' new Win7 machine, I have to say, I like UAC. It makes windows more secure, more sudo-like. Which is Good. BUT, it doesn't in any way replace or reduce the need for user education. If anything, it increases it, since now you get scary boxes saying "jucheck.exe wants to run, should I let it?" WTF! (turns out that's java update - good explanation there guys!)

Given the choice, I would choose user education over software controls any day. Because an idiot user will disable the software controls, but a small amount of understanding goes a very long way - and yes I am referring to supporting non-techies. I tech-support for my parents and grandparents, who range from competent but not confident to positively luddite. And yet they can all understand and apply basic security rules if explained in a sensible manner (two of which are "if in doubt, don't click it. If frightened, turn the computer off, at the mains if necessary.")
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